Bob's News & Books

Privacy first

How we protect your information on and off the shelves.

We treat customer data like we treat our rarest imports: with care, purpose, and limited access. Here’s what we collect, why we collect it, and how you stay in control.

Effective date: November 30, 2025 Questions? Email [email protected] any time.

Information we collect

  • When you create an account or place an order we ask for your name, email address, billing and shipping details, phone number, and payment method.
  • We store account preferences, saved carts, and order history so you can re-order or track purchases.
  • Our systems log device data (IP address, browser, and activity) to maintain security and improve performance.

How we use your information

  • Process orders, send confirmations, and handle customer support.
  • Personalize recommendations, maintain your cart, and surface blog stories that match your interests.
  • Comply with legal obligations, prevent fraud, and keep the shop secure for everyone.

Sharing your data

We never sell your personal information. We only share what’s necessary with vetted partners who help us run the shop—payment processors, shipping carriers, marketing tools you opt into, and trusted IT providers. If we’re required by law or defending our rights, we may disclose information as needed.

Cookies & tracking

Cookies let the cart remember your items, keep you signed in, and help us see which pages readers love. You can disable cookies in your browser, but some features (like saved carts) may stop working.

Data retention & security

Orders live in our PCI-compliant system for tax and audit reasons. We encrypt sensitive data, limit access to staff who need it, and audit vendors regularly. No method is perfect, but we invest in best-in-class safeguards.

Your rights

Depending on where you live, you may be entitled to request a copy of your data, update incorrect info, ask us to delete it, or opt out of marketing. Drop us a line at [email protected] and we’ll help.

Children’s privacy

Our site isn’t intended for anyone under 18, and we don’t knowingly collect information from minors. If a minor’s details reach us, we’ll remove them immediately.

Policy updates

If we update how we handle data, we’ll refresh this page and note the new effective date. Major changes will also be announced via email or store signage.

Need a copy or want data removed? Send us the email tied to your account and we’ll confirm within 48 hours. We may request additional verification to protect you.